Refund policy:

  • When you are planning for the cancellation and are empower to a refund then we will give you the refund right away.
  • The refunding policy will depend upon various factors such as time of cancellation, processing fees, and hotel’s cancellation policy.
  • The processing time will take at least 2-4 weeks until the whole amount shows back to your credit card statement
  • No credit card charges if your reservation is not confirm and will return you the whole amount immediately.This process will again take 2-4 weeks for the money to show in your credit card.
  • Refunds will be done only through the original mode of payment.
  • The hotel can enforce No in-room party policy so as to ensure the hotels and the guest all the time.
  • Full / Partial refund will be applicable if cancellation is done within the allowed time period (Please refer to cancellation clause for clarity). No refund will be applicable in case of no show or non refundable bookings or if the booking is cancelled outside the time frame allowed in the reservation confirmation / last minute cancellation.
  • Check In & Check- out

  • Normal check in time is 2:00 pm & check out time is 12:00 noon. For late arrivals, please call: 00971 4 393 9911 for instructions on the procedure for arrival.
  • Normal check out is 12 Noon. Early check-in and check-out is possible on availability only available by prior arrangement only.
  • Cancellation Policy:

  • TO AVOID BEING BILLED, CANCEL BY 06:00 PM otherwise PENALTY OF AMOUNT 250.0 AED PER ROOM PLUS TAXES will be applicable.
  • Delivery Policy:

  • Inclusion is mandatory. Hotel website will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE.